Returns, Refunds & Exchanges
Hej Aj prides ourselves with providing only high quality products and we are confident that you will love what you have purchased from us. However, we understand that occasionally you may not be 100% happy with what you have selected online; therefore Hej Aj is pleased to offer the following return policy.
Return & Exchange Policy
An exchange, credit note or refund, for full priced items will be provided only where:
· Merchandise is in a saleable condition along with original packaging and all tags attached.
· Merchandise is not worn, damaged, altered or washed.
· Merchandise is wrongly described
· Merchandise is different to the item ordered
· Merchandise is deemed faulty
· Returns will be approved at Hej Aj discretion.
Due to the nature of an online store I f you wish to make an exchange for any of these reasons the return shipping costs will be at your cost,
PLEASE NOTE -
We do not accept returns/exchanges on the following items:
- SALE items (including promotional sales)
- Hats/ head bands/ swimwear/ special customer orders.